Privacy Policy:

Effective Date: [08/26/2025]

Company: Joshua Douglas Insurance Services LLC

Joshua Douglas Insurance Services LLC ("the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, communicate with us, or engage with our insurance services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:
- Request an insurance quote
- Submit a claim or related documentation
- Subscribe to newsletters or updates
- Contact us for any other reason

The types of personal information we may collect include your name, email address, mailing address, phone number, insurance policy details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect for the following purposes:
- Provide insurance quotes, products, and services
- Process and manage claims
- Communicate with you regarding policies, renewals, and claims
- Send updates, newsletters, and other communications
- Respond to your inquiries and provide customer support

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep your information confidential.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. SMS/MMS Text Messaging Compliance

As part of our communication with clients, Joshua Douglas Insurance Services LLC may send SMS/MMS messages to provide updates such as policy reminders, claim notifications, and customer service messages.

- Opt-in: By providing your phone number to us (via web forms, phone calls, or written communication), you consent to receive SMS/MMS messages related to your insurance services.
- Frequency: Message frequency may vary depending on your policy and service needs.
- Opt-out: You may withdraw consent at any time by replying STOP to any message.
- Help: Reply HELP for customer support.
- Charges: Message and data rates may apply.
- Data Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Opt-in consent and mobile phone numbers collected will not be shared, sold, or transferred to any third party.

7. Hold Harmless in Case of Data Breach

By using our website or services, you agree to indemnify, defend, and hold harmless Joshua Douglas Insurance Services LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from or related to any unauthorized access to or use of your personal information, including in the event of a data breach. While we take reasonable steps to protect your data, you acknowledge that no system is completely secure.

8. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9. Children’s Privacy

Joshua Douglas Insurance Services LLC does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

10. Your Rights

You have the right to:
- Access and review your personal information that we have collected
- Request corrections or updates to your personal information
- Request the deletion of your personal information, subject to legal and regulatory requirements
- Unsubscribe from newsletters or other communications at any time by contacting us directly

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of the website or services following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Joshua Douglas Insurance Services LLC
Email: CustomerService@InsureWithJoshua.com
Phone: 863-216-7511